Descriere

As a Customer Service Representative you will provide reassuring, warm, friendly and personal customer service to customers by e-mail in Japanese.

Cerințe

C1 Level Japanese
B1 Level English
18> years or older
Finished high school or at least higher vocational level
Clean criminal record, don't have to hand over this record, TP will check themselves.
Willing to relocate to Lisbon
EU Passport or obligated to work in EU/Portugal

Responsabilități

Seize the opportunity to “shine” through each interaction by showing a keen interest in the customer and becoming, by an increased knowledge of the services offered by Wish, an expert and a defender of the brand;
• Look proactively and with the help of the team, to improve the customer experience at each interaction;
• Assistance with concerns regarding payment transactions and shipping;
• Support the customers before, during and after purchase.

Ce oferim

Since you sign a Portuguese employment contract, Portuguese public holidays apply. If you are working on a Portuguese public holiday, you will get a compensation day that you can spend later under consent of the project.
Your holiday entitlement refers to Portuguese law with 22 days per year.
Holiday and Christmas bonuses
In Portugal you obtain Holiday and Christmas bonuses. The amount of each bonus payment is equal to your base salary. The allowances will be split and paid as a monthly percentage on top of your base salary.

Cuvinte-cheie

Informații salariale

Base salary: €1244,73
Christmas Bonus: €103.73
Holiday Bonus: €103.73
Food allowance: €103.84

Informații suplimentare

Beneficii furnizate

Relocation package

Compensations

Detalii locație

Poze

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