Descriere

Our multinational client is looking for multilingual candidates. The main goal of the role is to increase sales by efficiently converting incoming leads from the websites and at the same time the employee also needs to provide excellent after-sales service with focus on the Company’s Dutch, Belgian, UK and Irish markets.

Cerințe

Requirements that make you the best candidate:
• Excellent in Dutch, Hungarian and English
• Strong user level of MS Office (especially Excel)
• Minimum level of qualification: secondary school
• Excellent communication and negotiation skills
• Willingness to work in a virtual environment

Responsabilități

What you will be doing:
• Providing excellent sales support and customer service with focus on the Dutch and Hungarian markets.
• Answering enquiries (phone, email, chat)
• Converting and upselling efficiently from the incoming contacts.
• Keeping continuous contact with external and internal partners
• Handling of customer claims and also the returns of non-faulty products in line with the related policies.
• Suggesting changes in web shop content, adverts, listings, pricing and processes that the employee believes can improve customer experience and sales performance.
• Participating and cooperating in certain online projects within the company’s Online Sales Organization.

Ce oferim

Cuvinte-cheie

Informații salariale

Informații suplimentare

Detalii locație

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