Portugal, Lisbon
V0529897
About Webhelp
Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 62,000 game-changers from more than 170 locations in 49 countries.
Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide.
About the job role:
As a Sales Representative – French Speaker, you will ensure excellent service standards and maintain a high level of customer satisfaction while enjoying every day at work. You will change our customer's life by providing all the information’s about our company's benefits by opting for our online credit.
We are looking for:
Native or proficient French and fluent English (minimum level B2)
Previous experience in Customer Service or a credit recovery experience preferred
·Commercial and Upselling skills are highly valued
Analytical capability of the credit cycle overview is a plus
Excellent communication skills combined with empathy and team spirit
Loves to identify customer needs and propose quick solutions
You would like to develop your personal qualities within a professional environment
For residents outside the EU, a valid work permit is required
As a Sales Representative, you will:
Assist customers who have a pre-accepted request in the entity via Outbound/Inbound calls
Advise and answer the client questions about the product
Present, promote and sell products using solid arguments
Management of emails of inquiries, incidents, and claims of customers
Receive and classify the requests and documentation of new clients
Provide support in the integration and adaptation of business processes
Collect information for the entity's area of operations.
Commercial activities: upsell and cross-sell using the company portfolio (for ex: selling an Insurance related to the credit)
We offer you:
Annual Gross Salary: 17K
Performance bonus
Meal allowance
Health insurance with a dental plan (after 6 months of contract)
Relocation package - shared accommodation and flight reimbursement
Availability to work from home temporarily*
Opportunities for career progression and possibilities for an international career through the Webhelp International Mobility Program
Life at our company:
Working in a diverse environment with people of more than 15 nationalities
Benefit from our modern amenities, many discounts on local businesses, parties, and company events and much more!
We promote mobility between companies to work at any of our sites around the world
New and modern offices in Lisbon.
Ready to take up the challenge?
Join our team and show off your talent!
All submissions will be treated confidentially under the General Data Protection Regulation.
*Due to our contingency plan regarding COVID-19, you may be expected to work from home for a specific time.
Webhelp Portugal is an equal opportunity employer.
Webhelp considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
Normă întreagă
Middle
10+
40-40
77
Zile lucrătoare
Da
Da
Da
Da
O locație
Portugal, Lisbon
Creat 1 O lună în urmă
Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 62,000 game-changers from more than 170 locations in 49 countries.
Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide.
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About WebhelpWebhelp is a French multinational BPO company that is making..
About WebhelpWebhelp is a French multinational BPO company that is making..
About WebhelpWebhelp is a French multinational BPO company that is making..
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